It turns out I had four plumbers waiting. For a horrible minute I thought they were going to square off like Anchorman. No, the insurance people had simply double-booked, and each plumber had brought with him a sidekick.
The spares had driven 40 minutes! Just to replace a tap. That must have been annoying.
Anyway, aside from the tag-team plumbers and the tap, as I explained to my new friend and confidant, Ross (not his real name), yesterday’s crack team have plugged the pod’s drainage outlet into the wrong drain. Ross, who I think must be a manager, remained calmer and more efficient than I would have been able to. I expect at Management Training School, they teach you first to manage yourself.
So that’s something. Two days of pod, zero usage. They’re coming to fix it tomorrow.
I quite like that plumbers have sidekicks. It’s a bit like the Sith I suppose: master and apprentice. Mario and Luigi. Mario did the tap as requested, Luigi found, and turned the stop cock. Good work, lads.
I expect Rico from insurance will call me in a minute to update me on what I already know about it all. That’s okay. I’ve been thinking about how insurance is basically just gambling; wagering on the probability that something really bad never happens. If you’re Rico though, you also know that you can protect against it by raising the stakes on the next round. Somehow in this racket, the house always seems to win. I don’t think he’ll appreciate that particular conversation, given that he works in that exact pursuit.
And anyway, Ross has inspired me to be more professional and positive about it all. I guess that’s lesson two in Management Training School.
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